Reference

Open Legal Terms for bom888

Clear legal terms help you know how your account, wallet records, and data requests are handled before you enter the lobby.

Indonesia access termsDANA recordsOVO recordsGoPay and QRISData request path
bom888 Open Legal Terms for bom888
CONTACT ROUTES

Open Legal Contact Paths

A legal question should reach the right team without forcing you to repeat your case.

Live chat Use live chat from the lobby footer when your legal question needs an identity…
Email records Send longer legal requests by email when you need a written trail.
Account message area Open your account menu, choose Help, then select Messages to keep the legal thread…
ACCOUNT CARE

Browse Data and Account Controls

Legal handling is not only a page of terms; it is how we process your records when you ask us to act.

Account identity

Before we answer legal requests, we match your account ID, registered phone number, and recent login activity.

Wallet records

DANA, OVO, GoPay, and QRIS entries are stored as transaction records with time, status, and reference details.

Cookie choices

Cookies help us keep your session active, remember language choices, and flag unusual login patterns.

Device sessions

On mobile browser, your path is Menu, Account, Security, then Active Sessions.

Record retention

We keep account and wallet records only for operational, legal, dispute, and security needs.

Change requests

If your name, phone number, or email is wrong, contact us before creating another account.

Check Out Legal Questions

These answers cover the legal issues you are most likely to ask before opening or managing an account: eligibility, account records, data access, cookies, and contact steps. If your case involves a specific payment, include the DANA, OVO, GoPay, or QRIS reference so we can locate the record faster.

Access depends on local law and is available only where local law permits. You are responsible for checking whether account access is allowed in your location before creating a login or using the lobby.

We keep the records needed to run and protect your account, including login events, wallet entries, contact history, and security checks. These records help us answer legal requests tied to your identity and account activity.

Contact us through live chat, email, or the account message area and state that you want account data. We will verify your identity, then explain what records can be shared and how they will be delivered.

Yes, you can ask us to check and correct account details such as phone number or email. We may request supporting details first, because changes can affect login access, wallet records, and withdrawal checks.

Payment records are used to trace deposits, withdrawals, failed attempts, and account disputes. Include the payment rail, date, and reference number when contacting us so the legal team can connect your request to the right record.

Clearing cookies or changing devices may end your active session and require a fresh login. For legal requests, we may compare device sessions with your registered account details before sharing or changing any record.

Start with email if the complaint needs a written record, or use live chat for identity checks before submitting details. Include your account ID, contact number, subject, and any payment reference connected to the complaint.